‘Settled and Secure’: Managing “Challenging” Behaviors associated with Dementia

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‘Settled and Secure’: Management of “Challenging” Behavior associated with Dementia

The care of people with dementia can be an intimidating field for many clinicians and clinical assistants. ‘Challenging’ dementia behavior can be one of the most difficult areas to deal with, especially in a busy clinical environment. This 2-hour seminar provides the learner with very simple techniques and skills that will help them engage their clients, build rapport and fundamentally change the way you work with your clients, without requiring any equipment. Cheat sheets, resources, and care tools are also supplied with this course, and follow up support and exclusive online groups are included to keep your skills alive!

What will you learn?
  • Understand what dementia is, variants, and what to expect
  • Define our mission when working with this population
  • Define our role and the part we can play with these clients
  • Discuss communication and behavior in dementia care
  • Discuss interventions and what we can do to target challenging behaviors and facilitate a more content patient
  • Apply the learning to case studies and to the environment around us

‘Settled and Secure’- Addressing “challenging” behaviors in dementia: Schedule

0:00:00- 0:10:00 – Introduction: Learning goals, outcomes of the class

0:10:00 – 0:25:00 – Dementia: what is it and what can I expect to see?

0:25:00 – 0:35:00 – Our Mission in working with these clients

0:35:00 -0:50:00 – Communication and Behavior

0:50:00 – 1:10:00 – Interventions- targeting challenging behaviors

1:10:00 – 1:30:00- Applying our learning: Case Studies, examples from real life, and using these skills in the environment around us

Course Objectives:

  • Review the diagnosis of dementia, its variants, and what to expect
  • Define our mission when working with this population
  • Define our role and the part we can play with these clients
  • Discuss communication and behavior in dementia care
  • Discuss interventions and what we can do to target challenging behaviors and facilitate a more content patient
  • Review through use of case study how information may be applicable to all settings

What makes this course different?

Dementia affects 1 in 3 people over 65; 2 in 3 people over 85. 5.3 million Americans are currently affected by this condition, and by 2050, 14-16 million will be affected. In sub-acute nursing facilities, 60-85% of residents have Alzheimer’s dementia. Therefore it is incredibly important that we are able to communicate effectively, and make people with dementia feel settled and secure. In this course, we focus on challenging behavior in dementia, techniques and skills that caregivers can build to help communicate with their clients. We examine language used, conversational tricks and strategies, and the relationship between behavior and communication. By the end of this course, we want you to have changed the way you relate to persons with dementia for a much more effective approach!

Case Studies, handy cheat sheets, and an online support system are part of what we provide to ensure that the skills learned in this seminar are carried over to real life.

This 1 hour online seminar focuses on applicable, easy-to-implement techniques that will improve your communication with your patients, and reduce challenging behaviors, as well as improve your ability to deal with ‘challenging’ dementia behavior, when it occurs. This information is adapted to be immediately applicable to the clinician working in the home, with tools and resources that can be used the next day!

Meet your presenter!

Eimile Cahalan, OTR/L, CLT, CBIS: Eimile is an occupational therapist with eleven years experience in the field. Eimile graduated from National University of Ireland, Galway in 2010 and has been working in rehabilitation since. She has worked as an in-home dementia caregiver and in a long-term dementia unit in a nursing facility, and the area of dementia care has always been an extremely rewarding and interesting pursuit. Eimile’s field of interest particularly lies in edema management, health awareness and prevention of disease, and neurological rehabilitation. She has been passionate about educating therapists and other clinicians, as well as patients, in the management of chronic edema. Eimile also loves expanding her knowledge through all forms of book, podcast, and documentary; running in as many races as she can possibly sign up for; playing with her kids; travelling back to Ireland; and her ultimate goal is hosting rehab-based podcast!  “I love being one of ARC’s presenters. Advocating for patients and health awareness is one of the best things a therapist can be involved in”

Disclosures: Financial- Emily is reimbursed as a presenter by ARC Seminars. Non-financial- Emily has no relevant non-financial disclosures.

Who should attend?

    • Physical Therapists
    • Physical Therapist Assistants
    • Occupational Therapists
    • Occupational Therapy Assistants
    • Nurses
    • Rehab Nursing Technicians
    • Non-clinical personnel who interact with those with dementia
    • Caregivers

Testimonials and Photographs: ‘Challenging’ Behavior in Dementia

What an impressive webinar! This education is not just applicable to the health care worker, but every person that encounters someone with dementia in their life. I have learned techniques that seemed so simple. I would never have imagined them on my own. I will use these techniques not just as a nurse, but with some of my own family with dementia. Emily is a wonderful educator. There was so much information packed into the hour of training, yet it never felt overwhelming. – Vanessa, LPN

I LOVE this course. I think every grad student I get should take it! The examples are great and I love your voice! –Laura, MS/CCC-CLP

Follow-Up and Online Support: ‘Challenging’ Behavior in Dementia

After you have attended the seminar, you will have access to an online community of other therapists and professionals for support and guidance in your clinical life, and treating ‘challenging’ dementia behavior. The presenters at ARC Seminars will always be available to answer your questions and provide help with your work!

Contact us here to arrange an on-site consultation or seminar, or to seek support and assistance!

Relevant Disclosures:

Financial- Emily is compensated as an instructor by ARC Seminars.

Non-financial- Emily has no non-financial conflicts of interest, or relevant disclosures.


We are committed to accessibility of education for all our learners, and have made every effort to make sure that all aspects of our courses are considered in order to ensure accessibility to all. However, if you require special accommodations, please contact Emily Cahalan at emily@arcseminars.net at least 7 days prior to course commencement, to ensure that your requirements are met.

Continuing Education Units/Professional Development Units

This seminar contains introductory content.

Speech and Language Pathologists: ARC Seminars is an ASHA Approved Provider of Continuing Education.


Occupational Therapists: ARC Seminars is an AOTA Approved Provider of professional development, APP #000087.


Physical Therapists: This program has been approved by the APTA Kentucky, A Chapter of the American Physical Therapy Association, for 1.5 Category 1 contact hour(s). Expiration Date: 02/18/2023.  Approval Number: CS110-2021-APTAKY.  Most other states will accept continuing education offerings that are approved by the APTA.

ARC Seminars is an California Board of Physical Therapy Approved Provider of Continuing Education.

Please contact us at info@arcseminars.net for your specific state requirements.

Completion Requirements

In order to complete this course and receive continuing education units, the participant must:

  • Pay registration fee
  • Sign in and out on the course days on the attendee log
  • Keep camera on at all times (if attending virtually)
  • Complete the post-course evaluation


We at ARC Seminars are committed to bringing you the very best experience possible. 

If you wish to get a refund, or in the unlikely event of a cancellation, please review our Refunds & Cancellation policy.

If you wish to lodge a complaint, please review our Complaint and Grievance policy here, and at any time feel free to contact us at info@arcseminars.net.


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